Terms & conditions of sale

Terms & Conditions of Sale - 2021 - Rentes Plants
   
Orders Only Wholesale / Trade orders can be accepted. We do not accept orders from the public 
   
Prices All plants are priced ex-Nursery, ex.vat.
We reserve the right to change prices, etc without prior notification.
All prices include picture labels where available (excluding Specimens).
We can supply pre-priced barcoded labels on plants upon request.
The cost of this service is €0.14 ex.vat per label.
   
Complaints
& Returns
We have a policy of replacement on your next order of any losses, providing the plants have been
properly cared for. Our liability is limited to the sale value of goods sold.
Complaints on quality/count must to be notified to us within 7 days of receipt of goods.
Due to factors outside of our control we do not accept any plant complaints or returns after 7 days post delivery. Complaints or requests for returns after 7 days will not be entertained.
Unless otherwise agreed, we do not operate under "sale or return".
   
Delivery The minimum order quantity for delivery is one full CC trolley
Each delivery will incur a charge of €40 ex.vat per delivery irrespective of order value.
Local Delivery is Free of Charge (Dublin & areas within 1 hr drive approx).
Extra Large Trees or Specimens are delivered at cost or by consultation.
   
Trollies Trollies & Shelves used for delivery remain the property of Rentes Plants.
Trollies & Shelves should be exchanged like for like at point of delivery.
In the event an exchange cannot be made, then Trollies/Shelves outstanding will be recorded for collection at a later date or on next delivery.
Should Trollies/Shelves owed to Rentes Plants go missing or not be made available for collection on request, then we reserve the right to issue an invoice for €90+vat per Trolley.
   
Accounts Accounts are due nett within 30 days of invoice date unless otherwise agreed.
Customers will be assigned a credit limit. Orders cannot be delivered if your account is over this limit.
New accounts are cash on delivery, or cleared funds prior to delivery.
A credit account may be opened once verification of Trade References is completed.
   
Overdue
Accounts
Customers with long overdue accounts or those who ran overdue in the past may have credit
refused to them at our discretion.
Legal Title will not pass to the buyer until we receive full payment.
Overdue accounts that are not paid when met with a payment demand may be referred to a debt collection agency of our choosing.
Further non-payment will be referred to our solicitors for legal proceedings.
Any account that reaches 180 days will be referred to our collectors, regardless of trading history.
The buyer agrees to repay in full any Debt-collection / Legal costs incurred in securing payment.
Such fees & costs will be added to the customers account as an invoice due immediately
   
Exchange
Rates
Invoices are in Euro and settlement must either be in Euro or by Sterling £ at the going rate
offered by our receiving bank on date of payment
https://personalbanking.bankofireland.com/bank/international-payments/daily-foreign-exchange-rates/
   
Surcharges Surcharges for Quantities less than 10 =
Price (ex.vat) up to €9.99 add €0.25.
Price €10.00+ add €1.00.
Items €50.00+ have no surcharge
   
Stock
Availability
Every effort is taken to ensure the Availability listings are current and accurate.
However, due to factors outside our control (disease, more orders than stock on hand, etc)
we cannot accept any liability for loss of business arising from non-delivery of an ordered plant.
Delivery is only guaranteed when you are in receipt of a valid delivery note.
   
Plant
Health
Every effort is taken to ensure stock is delivered free of disease, healthy and fit for purpose.
We accept returns for any plants that are diseased at time of delivery only.
Claims made for plants that become diseased off our premises will not be entertained
   
All Sales are made under our Terms & Conditions of Sale and placement of an order
implies the full & unconditional acceptance by the buyer of these conditions!
The Terms & Conditions set out above supercede any Terms & Conditions set in place by Customers. Placement of an order acknowledges & accepts this fact.
THIS DOCUMENT CANCELS ALL PREVIOUS VERSIONS!